Returns & Exchanges
At Arcade, we want you to love your fit, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Simply initiate your request through our portal to receive a prepaid shipping label and start your refund process.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
Attach Shipping Label
Download and print your prepaid return shipping label, then secure it firmly to the outside of your package.
Drop Off & Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing